Call Whisper is great for businesses

Call Whisper can be used with UK & International Virtual Numbers

Call Whisper is a feature that offers the users of a particular virtual geographic or non-geographic number(s), the opportunity to answer the call with a particular salutation.
There is no requirement for any additional hardware or software or equipment to connect to your company telephone switch, the message is handled in-side the intelligent network platform of the carrier concerned.

To offer an example of how this would work in a call handling / contact centre environment is a great example of how this would work in practice.

Take for instance, calls emanating from your company web-site on 0845 XXX XXXX. This would route into the call answering centre, irrespective of geographic location and call handlers would be greeted with a pre-recorded announcement of “This call is for company X from their web-site....” or “This call is for company X from the flyer campaign....”. The benefit of this is that you know it to be a new enquiry but the flyer campaign might be a warmer lead than a web-site enquiry so ultimately the person that you assign to handle the lead may be different.

If for instance you have a particular skill in selling Call Whisper services for instance, you can point your telephone number at a particular DDI or set of DDIs and that way Call Whisper will allow you to deal more professionally with the call. If you have modern telephone system with digital display handsets, you can visually see and well as hear where the call is emanating from and handle the call appropriately. Call Whisper is great if you are attempting to manage multiple non-geographic and geographic telephone numbers.

This is great for companies who may wish to take overflow calls or calls that a large company may syndicate on particular campaign. Perhaps for large insurance companies and banks who are less concerned about non-core elements of their services such as Will Writing or Inheritance Tax Planning (IHT), but still want to offer the services under the brand as part of a complete solution. They may wish to have their name to the campaign but in actual fact the call is handled elsewhere by an external third party.

Call Whisper is free to set up and can accompany any type of 08 number or indeed 03 or virtual areacall number of which there are over 4000 codes.

The overall benefit of call whisper is the fact that calls can be handled for more professionally than would otherwise be the case if you were not aware of the callers origination.
To summarise call whisper offer the following specific benefits:-
1. Creates the impression that the user has multiple or local offices.
2. There is no minimum term for the service however you must notify us if you wish to cancel.
3. Numbers will be created for you within 5 days.
4. You can have as many Virtual Numbers pointing to the same UK landline.
5. This is a low cost option compared to BT Remote forwarding which is £106 per number, per quarter (saving you over £90 every quarter).