Saturday 1 August 2009

Great alternative to 0870 for UK businesses

August 1st, 2009 is the date for organisations to consider a change in their 0870 numbering provision.

Previously rebate structures (or so called "kickbacks") allowed organisations to make money from clients when they called. From today, companies will now be charged to receive these calls.

It is estimated that up to 30% of businesses will actually retain their existing 0870 numbers, despite being charged to use these numbers, typical charges will be between 3-4p/min. at all times.

There will be many companies who want to retain these numbers as they obtain statistical information about the number and pattern of inbound calls in order to allow them to plan their contact and call centre strategies.

It is worth noting that most companies will probably want to revert back to their geographical local area codes such as Sheffield 01142, London 0207, etc.

Now it is possible to revert back to your local geographical number, but retain statistical information on inbound calls. This is not possible to achieve on standard PSTN telephone numbers, but with the use of Intelesis' virtual STD code service it will now be possible to retain a local presence but advertise nationally.

These numbers are virtual numbers and therefore can be used outside of the local area in order to attract business that may not easily be achieved from using fixed geographic number ranges.

These numbers only cost £20.00 to set up and £7.50 rental with call charges being a mere 4p/min. the same as receiving calls onto 0870 numbers today.

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