GP Surgeries - Premium Rate Numbers

Ladies and Gentlemen,

It has widely been publicized that to call your Doctors Surgery on an 0844 number is more expensive than to call Chicago on certain phone networks. Well the truth is that whilst doctors are not entirely to blame, they should and could do more to help those in the community rather than line their own pockets. The inbound call revenue that is attached to the call is paid to a third party who in turn use this to subsidise a new phone system for the Doctors Surgery which could be between £5-10K.

Therefore, it is the public that end up paying for the new telephone system and not the GP - clever move, and well, if someone were to offer me a free phone system then I would hardly complain but in future I think GPs should look at moving towards using 03 Numbers.