0800 Free Swine Helpline - Vodaphone

It was announced in the Times 24/7/09 that the 0800 free phone Swine Flu helpline number set up by the Government at www.direct.gov.uk was called by over 100,000 people.

What they didn't anticipate was that Vodaphone was charging, on average, 20p/min when called from a pay-as-you-go or contract mobile phone. Sometimes callers were held for 15-20 minutes resulting in a call charge of typically £4.00. NOw if they had implemented an 03 Number then tese calls would have been free to the caller.

see the Intelesis Website

My word, you would have thought they could have got something right, afterall Ofcom, th telecoms regulating body, is also a government agency.



THINK !!